![]() However, the number of engagements is expected to pick up later in fiscal 2024, with a more robust rebound expected in fiscal 2025.įor the quarter ending Oct. ![]() Signet’s data shows engagements typically occur within three years of a couple dating, a trend that was interrupted by the COVID-19 pandemic resulting in fewer engagements this year. The jewelry giant, which is the parent company of several large jewelry store chains including Zales, Jared, and Kay Jewelers, noted an uptick in the number of engagement rings sold through Black Friday weekend.Įngagement units have begun to rebound in recent weeks, said Drosos, who reiterated the retailer’s prediction of a gradual three-year recovery. Drosos said fine jewelry is “experiencing its second COVID,” referencing the initial struggles to make sales during the early days of the pandemic, but said she is confident a rebound is ahead. aheadĭuring an earnings call this morning, Signet CEO Virginia C. reported a double-digit drop in sales in the third quarter as engagements remain slow to recover, but it is still bullish on the holiday season. I won’t be going to anyone else for any future purchases.Akron, Ohio-Signet Jewelers Ltd. Brian was also very timely in his communications with me. I had a few questions / decisions to make on the configuration of the watch I wanted going into my appointment, and Brian was very knowledgeable and helpful in guiding me to a decision that was right for me. When I was ready to purchase, Brian Faulkner assisted me, and to no surprise, my positive expertise at Finks continued. Great people who care about doing right by their customers. Every interaction I have had from all of the people at Finks has been top notch. I’ve walked in to Finks a few times over the past year while passing in the mall to look at new watches and to get an older watch serviced. I’ll only be making future purchasing from Finks and look forward to working with Brian again in the future. I'm glad I did, and I'm sure you will be too! Highly recommended!Īsk for Brian Faulkner. If you want to avoid the hassle that so often surrounds buying high end jewelry, and want to be treated like an old friend, I suggest you go to Fink's Southpoint and ask for Ike. He was only interested in providing the best possible customer experience for me, as well as his other clients. Ike took his time, and made me feel comfortable about the different options/models. Many dealers won't even take the time to discuss specific models with you since they can sell the watch as soon as it arrives. If you've not tried shopping for a high quality watch lately you may not appreciate how rare my story is. Ike found it, and went even further having his expert technician size the watch for me when I arrived, ensuring that it fit perfectly. ![]() I was shocked, but delighted, and immediately agreed to purchase it. To my surprise I stopped by a few days later, and he told me that they may have a watch that will work for me. I left the store pleased with his optimistic outlook, but expected not to hear from him for several months. Ike said that he'd check into finding the watch I wanted. After a very pleasant conversation we narrowed my preferred watch to two models. He took time to explore different models with me that might meet my needs, and explained that while supplies are indeed tight occasionally inventory becomes available. Still, I thought I'd try and went to Fink's Jewelers at Southpoint and spoke with Ike, a true professional and gentleman. In such an environment my expectations for getting a watch were very low. Buying a Rolex watch in today's market can be a very frustrating experience.
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